Customer Service Principles for Christian Retail and Business

After working in every department from music and books to gifts and cafe at America’s largest Christian store, Kevin emerged with a vision of customer service that goes far deeper than fattening the bottom line. Christian retail is a tricky thing. There’s a fine line between ministry and manipulation, between the supernatural and the superficial. On this line, Christian retailers walk every single day.

Kevin’s passionate, thoughtful approach to customer service in Christian retail reminds us of why we got into this business in the first place. It places the focus back on ministry, back on Christ. Many long-time employees are feeling lost these days in Christian retail. Frankly, Kevin sees the warning bells of the things he watched destroy a major Christian retail store. He doesn’t want to see it happen again.

Now is the time to change the way we do business by altering our focus and truly serving our customers. There are beautiful things possible in Christian retail, far more than selling “Jesus Loves You” keychains. Are you ready to refocus, re-energize and renew your Christian retail business? It starts with simple things that make all the difference. To book Kevin as a speaker for your Christian retail business, please contact Kevin.